Frequently Asked Questions

Stretch marks appear mainly when the skin is subjected to too rapid and excessive stretching. During pregnancy, your body goes through both hormonal and physical changes. The risks of stretch marks appearing are, therefore, much greater. It is essential to prevent the appearance of these stretch marks with suitable treatments such as Lait Fondant and L'Huile Sensorielle, which will soften, nourish and regenerate the skin to fight against stretch marks.

To know, go to our dedicated blog article: https://daylilyparis.com/en/blogs/daylilymag/vergeture-grossesse-comment-eviter-les-vergetures-nos-conseils

It is common to hear that there is nothing we can do about the appearance of stretch marks and that having them or not depends on the “luck” factor. However, even if it is true that some skin is more prone to stretch marks than others, massaging the skin with products that will nourish it, soften it and regenerate it helps prevent the appearance of stretch marks. the latter since this will stimulate the collagen and elastin fibers. It's worth a try, right ?

To find out more, go to our dedicated blog article: https://daylilyparis.com/en/blogs/daylilymag/debut-vergetures-grossesse

The pregnancy mask corresponds to hyperpigmentation of the skin which causes the appearance of brown spots on the face. They are generally located on the forehead, cheekbones, upper lip and around the eyes. This unsightly phenomenon can appear with the hormonal changes that occur during pregnancy.

To find out more, go to our dedicated blog article: https://daylilyparis.com/en/blogs/daylilymag/masque-grossesse-comment-traiter

It is normal that you have more cellulite than usual because pregnancy promotes this phenomenon. This is due, initially, to hormonal changes: estrogens cause the storage of fats (which are necessary for the baby), just like prolactin (hormone which prepares for breastfeeding). In addition, water retention and blood circulation problems encountered during pregnancy increase the formation of dimpling. This can be even more pronounced if you gain a lot of weight.

To find out, go to our dedicated blog article: https://daylilyparis.com/en/blogs/daylilymag/grossesse-reduire-cellulite

Of course, you can continue to use Daylily care after childbirth. The Women Beauty box is also made for young mothers. It is also preferable to continue using Crème Radieuse SPF50 after pregnancy and especially if you are breastfeeding because you continue to produce a lot of hormones favoring the appearance of the pregnancy mask.

These products are deemed “specific for pregnant women” because the formulation charter is very precise and restrictive with regard to a large number of ingredients, and many tests have been carried out on these products, but they are perfectly suited to daily use, even without being pregnant, and including for sensitive skin.

Yes, Daylily care are compatible with breastfeeding. However, be sure to clean the nipple before breastfeeding your child.

For various reasons, we did not want Daylily products to have an organic label. They are formulated with a maximum of ingredients of natural origin.

Dermochlorella is an extract of a green microalgae called Chlorella Vulgaris. It considerably increases the expression of collagen and elastin, responsible for the elasticity and suppleness of the skin. It is the anti-stretch mark active ingredient par excellence. It is of natural origin.

Daylily care have been specially developed for pregnant women and young mothers. A large number of cosmetic ingredients that could penetrate the skin barrier and risk disrupting the baby's development have therefore been excluded. This risk for the baby is even greater during the 1st trimester. This is why certain brands which use ingredients in their cosmetics that we have excluded will tend to recommend using their products from the 4th month of pregnancy only. Daylily care are totally suitable for use from the first month of pregnancy. Additionally, they have undergone extensive testing to ensure they are safe for use by pregnant women. Daylily products are therefore in no way dangerous for you or your baby, and can be used safely throughout pregnancy.

We have excluded ALL ingredients not recommended for pregnant women such as endocrine disruptors, essential oils, mineral oils, alcohols, and many others.

To find out more, go to our dedicated blog article: https://daylilyparis.com/en/blogs/daylilymag/quels-sont-les-ingredients-deconseilles-pendant-la-grossesse-et-pourquoi

No, nanoparticles are one of the ingredients excluded from our formulas. They are not recommended for pregnant women.

Yes, Daylily care are specific treatments for pregnant women. They have therefore been designed to be used from the start of pregnancy, and throughout the duration of pregnancy, since we have excluded ingredients that could be considered harmful to the baby or the mother.

Each Daylily care has undergone an allergy test on a panel of 50 people to test the reaction on sensitive skin, and no problems have been observed. They are therefore considered hypoallergenic. However, some of our products contain oils from nuts. Therefore, we urge people with known allergies to these elements to remain vigilant.

The term “hypoallergenic” associated with a product means that this product has been designed and tested to minimize the risk of allergies during its use.

As long as the product is unopened, its shelf life is 30 months. Once opened, you must refer to the indication on the packaging of each product. It is a pictogram consisting of an open jar with a number indicated inside this jar, followed by a capital “M”.

It indicates, in months, the shelf life of the product once opened. For example, if it says “12M” on the packaging, this means that the product can be used within 12 months of opening.

No, no animal tests have been carried out, and will not be carried out, during the development of Daylily products.

To create your account, you can click on the corresponding icon at the top right of each page. Then complete the required fields, as well as the optional fields if you wish. Enter your email and create your password, they will serve as your identifiers for future connections. Then, validate your registration.

If you create an account, you will be able to benefit from the loyalty advantages of the Daylily program. Check out our loyalty program here.

In addition, creating an account will facilitate your future purchases, since your identity and address will already be registered for the sending of your orders. So you won't need to re-enter them.

Yes, you can purchase Daylily products without creating an account. All you have to do is add the desired product(s) to your basket, click on “Order”, validate your basket and click on “Order as guest”. Fill in the requested fields, including name, first name, postal address and email, then choose your delivery method and make the corresponding payment.

Simply click on “My Account”, then click on “Forgotten Password”. Then provide the email address used for your account, and we will send you an email with your password.

All data provided is confidential and is only used by DAYLILY PARIS internal teams. The site benefits from an SSL certificate. Banking data is encrypted in SSL mode and is not stored on the site. Your data and banking details are therefore safe.

To modify your personal data, log in to your account by clicking on “My Account”, then change the information you want in the tab of your choice.

To place an order, simply click on “Cares” and choose the product of your choice and click on “Buy”. You can also click on “Discover”, then once on the product page, select the desired quantity and click on “Add to cart”. You then have the option to continue your purchases (and click on the basket when you want to place an order) or to place an order directly. You can then increase the quantities if you wish, then validate your basket and fill in the information requested for shipping your order.

Simply select the desired products then go to your basket, enter your code in the “Discount vouchers” box at the bottom of your basket and click “OK”. It will then be automatically taken into account for your order.

Payment is possible by credit card (Carte Bleue, Visa, Mastercard). Banking data is encrypted in SSL mode and is not saved on the site.

Yes, payment is completely secure on our site. Banking data is encrypted in SSL mode and is not stored on the site.

When the order has been validated and payment accepted, you will receive an e-mail to notify you that your order has been taken into account. If you don't see an email in your inbox, check your junk mail. If you have not received any email within 24 hours of your order on the site, you can contact us via the “Contact” section.

You can modify or cancel your order as long as you have not validated the payment. Once payment has been validated, call and email us as soon as possible via the “Contact Us” section so that we can cancel processing of your order. If your order has already been processed, you can, upon receipt of your package, return it, without having opened it first, to our postal address in the “Contact us” section. You have a legal period of 14 days to complete this process. You will be refunded as soon as we receive the package. Return shipping costs are your responsibility.

If you have not been delivered within 30 days in Metropolitan France, and 60 days in the rest of the world, you can contact the carrier via the tracking number sent by email when your item is shipped. order, or contact us via the “Contact Us” section.

If you wish to return the products ordered, you must inform us of your intention, in writing via the “Contact Us” section, within a maximum period of 14 days from the day after their receipt. You then have a legal period of 14 days to return the unopened and unused product(s) in its (their) original packaging, guaranteeing its (their) reliability. -marketing subsequently, to our postal address appearing in the “Contact us” section. Once we have noted the perfect condition of the products and their possible re-marketing, we will reimburse you the amount paid, except for the return costs which will remain your responsibility.

“Godfathering” is the female version of sponsorship. Indeed, until proven otherwise, only women can be pregnant, so there will be no sponsors but only godmothers who will be able to recommend the products to their friends and “godfather” them. These will then become their goddaughters.

To “godfather” a friend, all you need to do is create an account on our website and have already placed at least one online order via this account. You can then enter your friend's email address in the dedicated box on the " Loyalty " page and she will receive a sponsorship code by email.

DAYLILY PARIS may at any time modify the conditions of its loyalty program without first notifying the holders of an account on the Site.

Yes, you can sponsor as many friends as you want and therefore benefit from the “sponsorship” offer each time.

Each time one of your goddaughters makes their first purchase on our online site, you will in turn receive a reduction as godmother, equivalent to 1000 points, which you can accumulate for future purchases or transform into a voucher. purchase of 10€.

To find out more, visit our dedicated page:
https://daylilyparis.com/fr/content/30-programme-fidelite

DAYLILY PARIS may at any time modify the conditions of its loyalty program without first notifying the holders of an account on the Site.

If a friend has “sponsored” you, you have received your sponsorship code by email allowing you to benefit from a €10 discount on your first order. You will then simply enter this “Sponsorship Code” in the field provided for this purpose on your basket page and the €10 discount will automatically apply (offer cannot be combined with other current promotions).

DAYLILY PARIS may at any time modify the conditions of its loyalty program without first notifying the holders of an account on the Site.

Thanks to our loyalty program, you accumulate points with each purchase: 1€ spent = 5 points. You can accumulate more points by completing missions or sponsoring friends. In the “ Missions ” tab of our “ Loyalty ” page, you can choose the missions you want to carry out. Next, go to the “ Rewards ” tab and you can redeem your points for gifts.

No, you cannot use a discount voucher at the point of sale. This is only valid on our website.

You can contact us using the contact details in the “Contact Us” section of this site.